{"id":620,"date":"2021-09-02T21:53:34","date_gmt":"2021-09-02T21:53:34","guid":{"rendered":"http:\/\/wp.firaudio.com\/?page_id=620"},"modified":"2022-05-10T05:54:03","modified_gmt":"2022-05-10T05:54:03","slug":"rma","status":"publish","type":"page","link":"https:\/\/wp.firaudio.com\/?page_id=620","title":{"rendered":"RMA Repair"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"620\" class=\"elementor elementor-620\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-21cd4e3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"21cd4e3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c8283b3\" data-id=\"c8283b3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-af29fbc elementor-widget elementor-widget-spacer\" data-id=\"af29fbc\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bb08c93 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bb08c93\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-79dcb0c\" data-id=\"79dcb0c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5faef3a elementor-widget elementor-widget-heading\" data-id=\"5faef3a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RMA \/ Repair Request<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8c78d7e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8c78d7e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cf539c5\" data-id=\"cf539c5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-70566ad elementor-widget elementor-widget-text-editor\" data-id=\"70566ad\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<p>If you are experiencing a sound issue, please take a moment to make sure the sound port on the canal stem is free of any debris. Secondly, if you are experiencing a sound issue on one side only, remove the cable from the IEMs and switch the left &amp; right side and hook it up to see if the sound issue switches sides. If it does switch sides, then the issue is in the cable not the IEM. Please submit an RMA and detail the cable issue. If its only the cable, you won&#8217;t need to send your IEMs in for repair.<\/p><p>If your RMA is regarding a sound issue, you MUST include the cable when shipping the IEMs for repair.<\/p>\n<p>Please fill out your contact information and detail the issue that you&#8217;re experiencing.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1de176d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1de176d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-78eb90f\" data-id=\"78eb90f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7b1ed79 elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"7b1ed79\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;20&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"RMA Repair Request\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"620\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"7b1ed79\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_f5f6d19 elementor-col-100\">\n\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"Customer &amp; Product Info\" data-previousButton=\"\" data-nextButton=\"\" data-iconUrl=\"\" data-iconLibrary=\"fas fa-star\" data-icon=\"\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50 elementor-field-required\">\n\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">Name<\/label><input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Name\" required=\"required\" aria-required=\"true\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required\">\n\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">Email<\/label><input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Email\" required=\"required\" aria-required=\"true\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-number elementor-field-group elementor-column elementor-field-group-field_0fdcd2f elementor-col-50 elementor-field-required\">\n\t\t\t\t\t<label for=\"form-field-field_0fdcd2f\" class=\"elementor-field-label\">Phone<\/label><input type=\"number\" name=\"form_fields[field_0fdcd2f]\" id=\"form-field-field_0fdcd2f\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Phone\" required=\"required\" aria-required=\"true\" min=\"\" max=\"\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-date elementor-field-group elementor-column elementor-field-group-field_109477d elementor-col-50 elementor-field-required\">\n\t\t\t\t\t<label for=\"form-field-field_109477d\" class=\"elementor-field-label\">Today's Date<\/label><input type=\"date\" name=\"form_fields[field_109477d]\" id=\"form-field-field_109477d\" class=\"elementor-field elementor-size-sm  elementor-field-textual elementor-date-field\" placeholder=\"0\/0\/00\" required=\"required\" aria-required=\"true\" pattern=\"[0-9]{4}-[0-9]{2}-[0-9]{2}\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_8837878 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t<label for=\"form-field-field_8837878\" class=\"elementor-field-label\">Your Return Shipping Address<\/label><input size=\"1\" type=\"text\" name=\"form_fields[field_8837878]\" id=\"form-field-field_8837878\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\" aria-required=\"true\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_4496c4f elementor-col-25 elementor-field-required\">\n\t\t\t\t\t<label for=\"form-field-field_4496c4f\" class=\"elementor-field-label\">Model<\/label><input size=\"1\" type=\"text\" name=\"form_fields[field_4496c4f]\" id=\"form-field-field_4496c4f\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"IEM Model\" required=\"required\" aria-required=\"true\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-Serial elementor-col-25 elementor-field-required\">\n\t\t\t\t\t<label for=\"form-field-Serial\" class=\"elementor-field-label\">Serial<\/label><input size=\"1\" type=\"text\" name=\"form_fields[Serial]\" id=\"form-field-Serial\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"IEM Serial\" required=\"required\" aria-required=\"true\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_382a24b elementor-col-25 elementor-field-required\">\n\t\t\t\t\t<label for=\"form-field-field_382a24b\" class=\"elementor-field-label\">Purchase Date (Month\/Year)<\/label><input size=\"1\" type=\"text\" name=\"form_fields[field_382a24b]\" id=\"form-field-field_382a24b\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Ex: Jan 2020\" required=\"required\" aria-required=\"true\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_eee6a87 elementor-col-25 elementor-field-required\">\n\t\t\t\t\t<label for=\"form-field-field_eee6a87\" class=\"elementor-field-label\">Warranty Active?<\/label>\t\t<div class=\"elementor-field elementor-select-wrapper \">\n\t\t\t<select name=\"form_fields[field_eee6a87]\" id=\"form-field-field_eee6a87\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\" aria-required=\"true\">\n\t\t\t\t<option value=\"Yes\">Yes<\/option><option value=\"No\">No<\/option><option value=\"Not Sure\">Not Sure<\/option><option value=\"\"><\/option><option value=\"\"><\/option><option value=\"\"><\/option>\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-checkbox elementor-field-group elementor-column elementor-field-group-field_fcdf28e elementor-col-100\">\n\t\t\t\t\t<label for=\"form-field-field_fcdf28e\" class=\"elementor-field-label\">Items Included When Shipping IEMs to FIR Audio<\/label><div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Cable\" id=\"form-field-field_fcdf28e-0\" name=\"form_fields[field_fcdf28e][]\"> <label for=\"form-field-field_fcdf28e-0\">Cable<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Case\" id=\"form-field-field_fcdf28e-1\" name=\"form_fields[field_fcdf28e][]\"> <label for=\"form-field-field_fcdf28e-1\">Case<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Modules\" id=\"form-field-field_fcdf28e-2\" name=\"form_fields[field_fcdf28e][]\"> <label for=\"form-field-field_fcdf28e-2\">Modules<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Eartips\" id=\"form-field-field_fcdf28e-3\" name=\"form_fields[field_fcdf28e][]\"> <label for=\"form-field-field_fcdf28e-3\">Eartips<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_6eba7da elementor-col-100\">\n\t\t\t\t\t<label for=\"form-field-field_6eba7da\" class=\"elementor-field-label\">Pairs of Modules and\/or Eartips (if applicable):<\/label><input size=\"1\" type=\"text\" name=\"form_fields[field_6eba7da]\" id=\"form-field-field_6eba7da\" class=\"elementor-field elementor-size-sm  elementor-field-textual\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-step elementor-field-group elementor-column elementor-field-group-field_789bf63 elementor-col-100\">\n\t\t\t\t\t<div class=\"e-field-step elementor-hidden\" data-label=\"Issue Details\" data-previousButton=\"\" data-nextButton=\"\" data-iconUrl=\"\" data-iconLibrary=\"fas fa-star\" data-icon=\"\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-checkbox elementor-field-group elementor-column elementor-field-group-field_93bf0a0 elementor-col-100\">\n\t\t\t\t\t<label for=\"form-field-field_93bf0a0\" class=\"elementor-field-label\">Left IEM Issue<\/label><div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"No Sound\" id=\"form-field-field_93bf0a0-0\" name=\"form_fields[field_93bf0a0][]\"> <label for=\"form-field-field_93bf0a0-0\">No Sound<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"More quiet than other side\" id=\"form-field-field_93bf0a0-1\" name=\"form_fields[field_93bf0a0][]\"> <label for=\"form-field-field_93bf0a0-1\">More quiet than other side<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Distortion\/ Cracking sound\" id=\"form-field-field_93bf0a0-2\" name=\"form_fields[field_93bf0a0][]\"> <label for=\"form-field-field_93bf0a0-2\">Distortion\/ Cracking sound<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"No\/ Low bass\" id=\"form-field-field_93bf0a0-3\" name=\"form_fields[field_93bf0a0][]\"> <label for=\"form-field-field_93bf0a0-3\">No\/ Low bass<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"No\/ Low mids\" id=\"form-field-field_93bf0a0-4\" name=\"form_fields[field_93bf0a0][]\"> <label for=\"form-field-field_93bf0a0-4\">No\/ Low mids<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"No\/ Low treble\" id=\"form-field-field_93bf0a0-5\" name=\"form_fields[field_93bf0a0][]\"> <label for=\"form-field-field_93bf0a0-5\">No\/ Low treble<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Socket loose\" id=\"form-field-field_93bf0a0-6\" name=\"form_fields[field_93bf0a0][]\"> <label for=\"form-field-field_93bf0a0-6\">Socket loose<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Cracked shell\" id=\"form-field-field_93bf0a0-7\" name=\"form_fields[field_93bf0a0][]\"> <label for=\"form-field-field_93bf0a0-7\">Cracked shell<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Cable Issue (describe in additional notes)\" id=\"form-field-field_93bf0a0-8\" name=\"form_fields[field_93bf0a0][]\"> <label for=\"form-field-field_93bf0a0-8\">Cable Issue (describe in additional notes)<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-checkbox elementor-field-group elementor-column elementor-field-group-field_a5067f6 elementor-col-100\">\n\t\t\t\t\t<label for=\"form-field-field_a5067f6\" class=\"elementor-field-label\">Right IEM Issue<\/label><div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"No Sound\" id=\"form-field-field_a5067f6-0\" name=\"form_fields[field_a5067f6][]\"> <label for=\"form-field-field_a5067f6-0\">No Sound<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"More quiet than other side\" id=\"form-field-field_a5067f6-1\" name=\"form_fields[field_a5067f6][]\"> <label for=\"form-field-field_a5067f6-1\">More quiet than other side<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Distortion\/ Cracking sound\" id=\"form-field-field_a5067f6-2\" name=\"form_fields[field_a5067f6][]\"> <label for=\"form-field-field_a5067f6-2\">Distortion\/ Cracking sound<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"No\/ Low bass\" id=\"form-field-field_a5067f6-3\" name=\"form_fields[field_a5067f6][]\"> <label for=\"form-field-field_a5067f6-3\">No\/ Low bass<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"No\/ Low mids\" id=\"form-field-field_a5067f6-4\" name=\"form_fields[field_a5067f6][]\"> <label for=\"form-field-field_a5067f6-4\">No\/ Low mids<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"No\/ Low treble\" id=\"form-field-field_a5067f6-5\" name=\"form_fields[field_a5067f6][]\"> <label for=\"form-field-field_a5067f6-5\">No\/ Low treble<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Socket loose\" id=\"form-field-field_a5067f6-6\" name=\"form_fields[field_a5067f6][]\"> <label for=\"form-field-field_a5067f6-6\">Socket loose<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Cracked shell\" id=\"form-field-field_a5067f6-7\" name=\"form_fields[field_a5067f6][]\"> <label for=\"form-field-field_a5067f6-7\">Cracked shell<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Cable Issue (describe in additional notes)\" id=\"form-field-field_a5067f6-8\" name=\"form_fields[field_a5067f6][]\"> <label for=\"form-field-field_a5067f6-8\">Cable Issue (describe in additional notes)<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_0a0ef7c elementor-col-100\">\n\t\t\t\t\t<label for=\"form-field-field_0a0ef7c\" class=\"elementor-field-label\">Other Issue \/ Additional Notes<\/label><textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_0a0ef7c]\" id=\"form-field-field_0a0ef7c\" rows=\"4\" placeholder=\"Describe the issue or any additional information.\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-20 e-form__buttons\">\n\t\t\t\t\t<button type=\"submit\" class=\"elementor-button elementor-size-sm\">\n\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\" elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Submit<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-227291c\" data-id=\"227291c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c23ac04 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c23ac04\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7feec1e\" data-id=\"7feec1e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-71d87c5 elementor-widget elementor-widget-spacer\" data-id=\"71d87c5\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>RMA \/ Repair Request If you are experiencing a sound issue, please take a moment to make sure the sound port on the canal stem is free of any debris. Secondly, if you are experiencing a sound issue on one side only, remove the cable from the IEMs and switch the left &amp; right side &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/wp.firaudio.com\/?page_id=620\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;RMA Repair&#8221;<\/span><\/a><\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/wp.firaudio.com\/index.php?rest_route=\/wp\/v2\/pages\/620"}],"collection":[{"href":"https:\/\/wp.firaudio.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wp.firaudio.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wp.firaudio.com\/index.php?rest_route=\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/wp.firaudio.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=620"}],"version-history":[{"count":72,"href":"https:\/\/wp.firaudio.com\/index.php?rest_route=\/wp\/v2\/pages\/620\/revisions"}],"predecessor-version":[{"id":1770,"href":"https:\/\/wp.firaudio.com\/index.php?rest_route=\/wp\/v2\/pages\/620\/revisions\/1770"}],"wp:attachment":[{"href":"https:\/\/wp.firaudio.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=620"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}